FAQ Questions you might want to ask

Q. I am worried about the initial development cost which many say it is unpredictable and excessive. How do you charge?

Our charges are extremely competitive and we provide much more features when compared to any other local or international provider for the following reasons.

  • We enjoy economies of scale as we operate in multiple locations and countries but our operations are handled from single location
  • We don't have to pay high interest or returns as we are loan free and 100% privately owned
  • Clearly defined work process developed over a period of time through experience
Q. I am worried about the security threats and the vulnerability of my ERP business data on cloud. How does it gets protected?
  • All the web servers are run on latest version Operating System with latest security patches.
  • All our local system run the latest Internationally certified anti-virus and malware protection software.
  • You can optionally choose to protect all your data via 128bit encryption security certificate to be installed to your website.
Q. I am interested in doing a payment gateway in my existing website.  How does the bank and you charge?

The banks normally charge an annual connecting fee to discourage website non-usage of their payment gateway and it also makes a commitment to use it.  This ranges from RM500-RM1,500.  A merchant fee, depending on volume of transactions is also imposed on each sale between 1.9-3.5%.  If you use a PayPal, it currently charges 3.9% flat with no annual fee.  Depending on the complexity and urgency, we charge a very reasonable coding fee for the payment gateways.

Q. Why can't I just use Facebook instead of creating my own website?

You do not own Facebook but you can certainly own your own website. If Facebook shutdown or change the regulations on business on their site, you lose all the mileage and information you have.

Q. Why not Wordpress, Joomla and other open source?

With self installed open source application, you have no one call for support and it is extremely prone to hacking.  If there is a updated source file, your website would not be upgraded.  Additionally, you would have to mention the credit of someone contributing eg. templates. Most importantly, we believe that further development is difficult on these platforms.

Q. How long does it to come out with my website if I have all the contents ready?

We would only require 5 working days to come up with your full website provided you have (i) all your contents including HD pictures, logo, graphics, write-up, pictures; (ii) your domain pointed to your new site (iii) filled up the Engagement form; (iii) sign the contract and of course, (iii) a deposit!

Q. I am interested in your services. How do I proceed from here?

You can choose to reach us at +603 2788 4543 or email us at hello@anderesfourdy.com